Can your organisation learn?


   

Answer

1

This organisation concentrates on avoiding mistakes and does not take risks.

2

In this organisation, people have no fear of admitting to mistakes.

3

At times, management appears reluctant to share vital operating information with the work force.

4

Few managers are able to influence things in this organisation.

5

People are very reluctant to express differences of opinion with senior management's view in this organisation.

6

The senior managers in this organisation are rarely willing to accept the ideas of more junior people.

7

The leadership of this organisation have frequent contact with the troops at the customer interface.

8

In this organisation, seniors teach, mentor and share work-related information with juniors.

9

There are clear status differentials in this organisation.

10

There are many reporting or management levels in the chain of command in this organisation.

11

The credibility of the leadership in this organisation is in question.

12

There is ample budget and much encouragement to attend training courses in this organisation.

13

In this organisation, things are pretty well OK as they are.

14

This organisation has its weaknesses of course but to be honest they are not that serious

15

Frankly, the competition has more to fear from us than we do from them.

16

This organisation has a great deal of experience. It knows what to do for the best.

17

None of our competitors' strategies, strengths or products are really superior to our own.

18

We are very well informed on what our competition is doing.

19

The industry we are in does not really change very much.

20

This organisation ensures it stays close to its customers.

21

In this organisation, we work very hard to learn from our customers and suppliers.

22

The "Not Invented Here Syndrome" is alive and well in this organisation.

23

People are encouraged to attend conferences and to try out new ideas.

24

We are always careful to pick the brains of departing personnel.

25

In this organisation, most of us concentrate upon our own jobs.

26

People work very much within their own departments in this organisation.

27

In this organisation, people are often seen to be hoarding information and jockeying for position.

28

In this organisation, other people's knowledge is readily shared and retrieved.

29

There are barriers in this organisation that seem based on race, gender, age, or ethnic differences.

30

We are all aware that different departments may have different ways of working and we all try hard to share perspectives.

31

The reward system in this organisation is based upon individual and departmental achievement.

32

In this organisation, we are well aware of management style differences and seek to work with them.

33

We do not expect or require people who are sent to attend special training courses to share their learning when they get back home.

34

Lessons learned and new practices are quickly shared among departments and operating units wherever we work.

35

This organization has clearly stated its core values.

36

In this organisation, we are encouraged to network inside and outside the company.

37

New ways of looking at things, even radical ones, are welcomed in this organisation.

38

This organisation is willing to copy the competition but only after detailed review.

39

This organisation always clearly defines the expected outcomes of any proposed change in order to measure success.

40

In this organisation, we use effective statistical techniques to analyse the origin of problems and determine their solution.

41

To be honest, we are not good at follow-up nor do we carry out in-process reviews.

42

This organisation takes the time to reflect on experience of any failures and is always willing to revise its approach.

43

This organisation seems to value fire-fighting skills highly.

44

This organisation prides itself on its stream of creative new initiatives.

45

There is a great deal of reliance on analysis as opposed to intuition in this organisation.

46

This organisation is always ready to question its business assumptions to check their validity.

47

In this organisation, management is clearly able to discriminate between what is important and what is not.

48

This organisation is clearly concerned to fully tap people's potential.